|
Return Policies
This Section sets forth Buyer’s sole and exclusive
right to return and exchange or refund. For finished products, exchange or store
credit towards purchase of same or another item in stock
will be issued for returned merchandise if item is
returned within 7 days from shipment date in original
condition, undamaged and unworn
In finished products,
exchange or store credit towards purchase of same or
another item in stock will be issued for returned
merchandise if item is returned within 7 days from
shipment date in original condition, undamaged and
unworn.
Clearance items are non-refundable however may be
exchanged for another item in stock within 7 days from
shipment date in original condition, undamaged and
unworn.
Authorization from the Company is required prior to
return. Return Merchandise Authorization number must
issued to customer before returning products. All packages
must be marked with Return Merchandise Authorization (RUMBA)
number clearly outside the box and should be mailed via insured and
prepaid US Mail, Fed Ex or UPS (for your protection and
to insure prompt delivery). Shipping and handling fees
are not refundable.
Send returns to:
Mrs. Brown's Crafts
2345 East 22nd Street
Oakland, Ca 94601
Privacy Policy
We do not disclose your personal information to third
parties. Personal information received are used for
purpose provided including filling orders, responding to
inquiries.
Delivery Policy
The average turnaround time for delivery on a U.S.
domestic rush order with express mail payment for
products made in the U.S.A. is 10 days (excluding
holidays) provided all measurements are received with
order and/or confirmed in a timely manner. We can
expedite a rush order for a shorter delivery timeframe
as feasible. Exceptions apply.
Please allow up to 2 weeks from date of order
confirmation to receive ready made products (unless
otherwise specified).
Custom made products are usually delivered within 2-3
weeks if made in the U.S. Imported (international)
products may incur a longer timeframe for delivery -
usually 4-6 weeks. International rush order and express
mail
available for additional fees with average delivery
turnaround time of 4 weeks. Exceptions apply.
We generally require 6-8 weeks delivery on imported
and/or embroidered Designer- made bridal clothing.
Exceptions apply.
Online Sales Agreement
The following is the terms of the agreement between
Mrs. Browns Dolls and Crafts ("Company") and the buyer ("Buyer") of
goods or services through the Company’s Web site (the
"Site"). Please review these terms carefully and ensure
agreement prior to making a purchase:
1. Introduction. Buyer agrees to the terms and
conditions outlined in this Online Contract ("Contract")
with respect to the goods, services and information
provided by or through the Site. This Contract
constitutes the entire and only agreement between the
Company and Buyer, and supersedes any and all prior or
contemporaneous agreements, representations, warranties,
and understandings with respect to the goods, services
and information provided by or through the Site, and the
subject matter of this Contract. Buyer agrees to review
this Contract prior to purchasing anything and purchase
of a good or service shall be deemed acceptance of this
Contract.
2. Setup and Payment. Buyer represents and
warrants that (I) the credit card information supplied
is true, correct and complete and (ii) charges incurred
by the Buyer will be honored by the Buyer's credit card
company and (iii) Buyer shall pay charges incurred by
Buyer at the amounts in effect at the time incurred,
including all applicable taxes, shipping and handling.
3. Copyright. The content, organization,
gathering, compilation, magnetic translation, digital
conversion and other matters related to the Site are
protected under applicable copyrights, trademarks, and
other proprietary (including but not limited to
intellectual property) rights, and, the copying,
redistribution, use or publication by a Buyer of any
such content or any part of the Site is prohibited.
Copyright © 2002 Mrs. Browns Dolls and Crafts, Inc. All rights
reserved.
4. Editing, Deleting, and Modification.
Company reserves the right in its sole discretion to
edit or delete any information or content appearing on
the Site and to remove any goods and services for sale.
Upon notice published over the Service, Company may
modify this Contract, or prices, and may discontinue or
revise any or all aspects of the Site in its sole
discretion and without prior notice. Modification of
this Contract will be deemed effective
upon publication on the Site with respect to
transactions occurring after said date.
5. Right to Refuse. Company reserves the right
in its sole discretion to refuse service at any time.
Sale of any goods or services is subject to
availability.
6. Indemnification. Buyer agrees to indemnify,
defend and hold Company and its affiliates, licensors
and suppliers harmless from any liability, loss, claim
and expense, including reasonable attorney's fees,
related to a Buyer's violation of this Contract or use
of the Site.
7. Non-Transferable. Buyer's right to use the
Service is not transferable and is subject to any limits
established by Company or by Buyer's credit card
company.
8. Disclaimer. THE SERVICE, CONTENT, GOODS AND
SERVICES FROM OR THROUGH THE SERVICE ARE PROVIDED
"AS-IS," "AS AVAILABLE," AND ALL WARRANTIES, EXPRESS OR
IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO
THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE).
THE SOLE AND ENTIRE MAXIMUM LIABILITY OF COMPANY, FOR
ANY REASON, AND BUYER'S SOLE AND EXCLUSIVE REMEDY FOR
ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE AMOUNT
PAID BY THE CUSTOMER FOR THE PARTICULAR ITEMS PURCHASED.
COMPANY AND ANY OF ITS AFFILIATES, DEALERS OR SUPPLIERS
ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF
BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE),
WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY,
TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR
OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE
FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN
COMPANY AND BUYER. THIS SITE AND GOODS AND SERVICES
WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. SOME
STATE STATUTES MAY APPLY REGARDING LIMITATION OF
LIABILITY.
9. Return Policy This Section 9 sets
forth Buyer’s sole and exclusive right to return and exchange
or refund. For finished products, exchange or store
credit towards purchase of same or another item in stock
will be issued for returned merchandise if item is
returned within 7 days from shipment date in original
condition, undamaged and unworn
Designer-made products are non-refundable and
non-exchangeable, include deposits made in the process
of Bridal fabric search and wedding consultations. A custom order is made to measurements
provided by customer. All sales are final. The customer
is responsible for providing accurate measurements.
Sale items are non-refundable however may be
exchanged for another item in stock within 7 days from
shipment date in original condition, undamaged and
unworn.
Authorization from the Company is required prior to
return. Return Merchandise Authorization number must
issued to customer before returning products. All packages
must be marked with Return Merchandise Authorization (R.M.A)
number clearly outside the box and should be mailed via insured and
prepaid US Mail, Fed Ex or UPS (for your protection and
to insure prompt delivery). Shipping and handling fees
are not refundable.
Send returns to:
Mrs. Browns Crafts
Attn: Return Dept.
2345 East 22nd Street
Oakland, Ca 94601
10. Privacy Policy. We do not disclose your
personal information to third parties. Personal
information received are used for purpose provided
including filling orders, responding to inquiries.
11. Security Policy.
Safe
-
Mrs. Browns Dolls and Crafts
provides a safe and secure shopping
environment for our patrons. Most consumers are unaware
that it is statistically safer to use your credit card
over the Internet than in traditional stores and
restaurants. These businesses use a multiple copy sales
draft, which requires your signature. The employee now
has access to not only your credit card number but
signature as well. Internet transactions are performed
electronically without a multiple copy sales draft
making your purchase safer.
Secure
- We utilize the latest in
encryption technology, SSL (Secure Sockets Layer). This
technology is compatible with Netscape Navigator version
2.0 and above, Microsoft Explorer version 3.0 and above
and AOL version 3.0 and above. SSL encrypts your credit
card number by transforming the data into an unreadable
format. Only an authorized processor can convert this
information to complete the transaction.
12. Delivery Policy. Please allow up to 2
weeks from date of order confirmation to receive ready
made products (unless otherwise specified). Custom made
products are usually delivered within 2-3 weeks if made
in the U.S. Imported (international) products may incur
a longer timeframe for delivery - usually 4-6 weeks. We
generally require 6-8 weeks delivery on imported and/or
embroidered custom made bridal clothing.
13. Use of Information. Company reserves the
right, and Buyer authorizes Company, to the use and
assignment of all information regarding Buyer’s use of
the Site and all information provided by Buyer, subject
to applicable law.
14. Miscellaneous. This Contract shall be
treated as though it were executed and performed in the
State of California and shall be governed by and
construed in accordance with the laws of the United
States of America and of the State of California (without
regard to conflict of law principles). Any cause of
action of Buyer with respect to the Site must be
instituted within six (6) months after any purchase or
be forever waived and barred. All actions shall be
subject to the limitations set forth in Section 8. The
language in this Contract shall be interpreted as to its
fair meaning and not strictly for or against any party.
All legal proceedings arising out of or in connection
with this Contract shall be brought solely in the State
of California and Buyer expressly submits to the
jurisdiction of said courts and Buyer consents to
extra-territorial service of process. Should any part of
this Contract be held invalid or unenforceable, that
portion shall be construed consistent with applicable
law as nearly as possible to reflect the original
intentions of the parties and the remaining portions
shall remain in full force and effect. To the extent
that anything in or associated with the Site or the
Company is in conflict or inconsistent with this
Contract, this Contract shall take precedence. Failure
of Company to enforce any provision of this Contract
shall not be deemed a waiver of such provision nor of
the right to enforce such provision.
| 
